TERMS AND CONDITIONS
1-Price
1-Price
2-Payment information
2-Payment information
3-Travel document
3-Travel document
4-Amendment to confirmed itineraries
4-Amendment to confirmed itineraries
5-Name Change
5-Name Change
6-Cancellations
6-Cancellations
7-Deviation Fees
7-Deviation Fees
8-Passport/Visas
8-Passport/Visas
9-Accommodations
9-Accommodations
10-Incidentals
10-Incidentals
11-Children traveling without both parents
11-Children traveling without both parents
12-Baggage
12-Baggage
13-Airport Check-in
13-Airport Check-in
14-Reconfirmation
14-Reconfirmation
15-Hotel/Car Confirmation
15-Hotel/Car Confirmation
16-Alterations to Travel Arrangements
16-Alterations to Travel Arrangements
17-Special Requirements
17-Special Requirements
18-Travel Insurance
18-Travel Insurance
19-Refunds and unused services
19-Refunds and unused services
20-Past due accounts
20-Past due accounts
********** IMPORTANT INFORMATION REGARDING YOUR TRIP **********
RATES/FARES ARE NOT GUARANTEED UNTIL YOUR TRIP IS PAID IN FULL
TAXES ARE ALWAYS SUBJECT TO CHANGE
PLEASE BE ADVISED: PENALTIES WILL APPLY TO CHANGES AND/OR CANCELLATIONS.
THE PENALTIES COULD REPRESENT THE ENTIRE COST OF YOUR TRAVEL RESERVATION
********** IMPORTANT INFORMATION REGARDING YOUR TRIP **********
RATES/FARES ARE NOT GUARANTEED UNTIL YOUR TRIP IS PAID IN FULL
TAXES ARE ALWAYS SUBJECT TO CHANGE
PLEASE BE ADVISED: PENALTIES WILL APPLY TO CHANGES AND/OR CANCELLATIONS.
THE PENALTIES COULD REPRESENT THE ENTIRE COST OF YOUR TRAVEL RESERVATION
IMPORTANT
FAILING TO FOLLOW THE PAYMENT SCHEDULE OR MAKE PAYMENTS ON TIME WILL BE SUBJECT TO
A LATE PAYMENT CHARGE FEE OR CANCELLATION
AND THE CORRESPONDING RESERVATION WILL BE PUT BACK FOR SALE.
FAILING TO FOLLOW THE PAYMENT SCHEDULE OR MAKE PAYMENTS ON TIME WILL BE SUBJECT TO
A LATE PAYMENT CHARGE FEE OR CANCELLATION
AND THE CORRESPONDING RESERVATION WILL BE PUT BACK FOR SALE.
********************************* GROUP CONTRACT POLICY ************************************
This “Group Agreement” constitutes acceptance by the group leader that any outstanding balances, fees, and/or any other penalties incurred by individual members included in this agreement will be the liability of the entire group.
The group reservation may be in jeopardy should there be an issue with any member’s balance
at time of payment deadlines or at final payment.
THE PAYMENT OF THE DEPOSIT ENTAILS THE UNCONDITIONAL ACCEPTANCE
BY THE GROUP MEMBERS OF THE TERMS AND CONDITIONS OF THIS CONTRACT.
********************************* GROUP CONTRACT POLICY ************************************
This “Group Agreement” constitutes acceptance by the group leader that any outstanding balances, fees, and/or any other penalties incurred by individual members included in this agreement will be the liability of the entire group.
The group reservation may be in jeopardy should there be an issue with any member’s balance
at time of payment deadlines or at final payment.
THE PAYMENT OF THE DEPOSIT ENTAILS THE UNCONDITIONAL ACCEPTANCE
BY THE GROUP MEMBERS OF THE TERMS AND CONDITIONS OF THIS CONTRACT.
Price
All prices are quoted in US Dollars and have been calculated based on current tariffs and rates of exchange as of the day of this quote. As exchange rates do fluctuate, it may be necessary to re-price this proposal at time of final invoice. We reserve the right to change our prices for any reason. Prices will not be changed after full payment has been received at the final invoice price. Prices do not include Taxes and applicable fees unless specified. Our price reflects a 3% discount for purchases made by cash/check. There are no discounts for sales made by credit cards. Pre-registration (early check-in) is not included in our costing unless specifically mentioned in the itinerary.
Payment Information
Payment by Credit Card:
We accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER CARD. You can make online payments directly on our website www.porinetia.com (Please see below how to make payments online)
Payment by Check or cashier’s check:
Please allow 10 days for a personal check to clear. Make checks payable to: “PORINETIA ADVENTURES” and mail it to this address:
PORINETIA ADVENTURES
12721 Twintree Lane
GARDEN GROVE CA 92840
Refer as: TEPURAOTERAHURAA/IC3064
Note:
-A $50 late payment fee will be automatically added to your reservation if final payment is not received in our office by the above date.
-Our price reflects a 3% discount for purchases made by cash (cashier’s check or money order) or by Check. There are no discounts for purchases made by credit cards.
-Our price reflects a 3% discount for purchases made by cash (cashier’s check or money order) or by Check. There are no discounts for purchases made by credit cards.
Travel Document
Document Dispatch
If final payment is received 60 days prior to departure, travel documentation will be dispatched 30 days prior to departure.
Amendment to confirmed itineraries
Each amendment made less than 60 days prior to departure will incur a fee of $250 per booking. The cost of the trip may need to be recalculated depending on the amendments made.
Name Change
Change of names before the ticket is issued: authorized Free of charge
Change of names after the ticket issuance: Not Allowed (French Bee) / Fee may apply (Air Tahiti Nui)
Minimum Fee: $200 per Change
Cancellations
Any Cancellations must be confirmed in writing to Porinetia Adventures at moenaurivera@porinetia.com
Cancellation Fee Policies varies per airline. Contacts us for more information at reservaions@porinetia.com
Deviation Fees
An Air deviation fee is charged to a passenger who plans to manipulate the air schedule from the group’s air schedule. For example, if passenger flies with the group on the same day/flight and return on a different day/flight without the group, passenger will charged a deviation fee. And vice-versa.
Deviation fee is $150 per person minimum, depends on the airline and availability.Passport/Visas
All passengers require a valid passport and in some instances, visas. It is the passenger’s responsibility to have a valid passport and the necessary visas for the countries being visited. Visas for Australia will be issued if appropriate documentation is provided.
Please note: a valid US passport with at least 6 months validation is required to travel to French Polynesia. All other passport holders must check with your embassy consulate.
**If you are a US citizen, you must have the following for your trip:
-US Passport valid for 6 months after return from this trip.
**If you are a non-US citizen, you may require a special visa, immigration arrangements and re-entry permits, which are the responsibility of the traveler. Please see www.travelstate.gov for details.
Each traveler’s name must correspond exactly to the name on the valid government issued photo ID issued at check-in. Penalties will apply for name corrections. Airline may deny boarding for name mismatches.
ALWAYS VERIFY THE FOLLOWING INFORMATION:
First name + Middle Name + Last Name + Date of birth + Phone number + Email address
Accommodation
Hotel bedding is on request basis only and cannot be guaranteed.
Share twin accommodation is based on two single beds or one double bed as provided by the hotel. Hotels provide triple accommodation generally with a twin or double-bedded room and one rollaway bed at an additional charge. Single room accommodation must be booked by people wishing to travel alone. Special requests such as non-smoking floors or king-size beds can be made, however cannot be guaranteed.
Incidentals
Each guest will be individually responsible for all incidental charges including, without limitation, telephone, fax and other business services, laundry, food and beverage and other room charges. All amounts owed by guests are required to be paid in full upon checkout.
Children traveling without both parents
They need a notarized letter of permission from absent parents. click
HERE to download the parental consent form.
A parent, a grandparent or legal guardian must accompany passengers under the age of 18 years.
Baggage
Industry regulations require passenger’s name on all checked baggage. Identification tags are available at the airport. The fees for exceeding weight/size/quantity allowance on checked and/or carry-on luggage can be quite expensive. Contact your airlines for current information or click
HERE.
Airport Check-in
Allow a minimum check-in time of 2 hours for domestic and 3 hours for international flights.
Times shown on your itinerary are from current schedules and are subject to change without notice.
Reconfirmation
Flight schedules change frequently and without notice. Reconfirm your first flight, continuing flights and return flights. Reconfirm domestic flights 24 hours in advance and international 72 hours before departure. Reconfirmation is important to avoid inconveniences due to flight cancellations and to provide you with current flight schedules. Be sure to write down the name of the airline employee who confirms you.
Hotel/Car Confirmation
If you have confirmation numbers shown on your itinerary it means that positive responses have been received from suppliers and that your reservations were definite. If the supplier denies your confirmation, show your number and insist on equal or superior accommodations from supplier. Insist on your rights!
Alterations to travel arrangements
Every effort will be made to provide arrangements as described, booked and invoiced. Qantas Vacations reserves the right to alter or cancel travel arrangements at any time. We will then provide, wherever possible, similar travel arrangements. Where travel arrangements of a lower standard only are available, we will refund the difference between the price of arrangements booked and the actual arrangements provided. If the arrangements provided are of a higher standard, there will be an extra charge to you. In the case of a supplier failing to provide travel arrangements as reserved, we will make every effort to provide alternative arrangements on the above basis, but shall not otherwise be liable to compensate you where such failure is beyond Qantas Vacation’s control.
Special requirements
Please advise us in writing of any special requirements or medical conditions that may in any way affect the ability of any members of your traveling party to undertake the travel arrangements that you have purchased. You must request in writing that we arrange any special requirements considered necessary. Without such written notice, we accept no responsibility for special requirements not provided.
Travel Insurance
We strongly recommend you purchase travel insurance to provide coverage for loss of deposit, cancellation fees, medical expenses, lost baggage, and other potential travel-related losses under certain circumstances. Such insurance must be purchased at the time of your initial reservation and paid for with your deposit. The scope of coverage is subject to the terms and conditions of the insurance policy.
Refunds and unsused services
Travel arrangements cancelled, amended or altered within 24 hours of your departure or once travel has commenced do not qualify for any refund whatsoever, nor can components be substituted for alternative arrangements. Any unused services are not refundable.
Past due accounts
Purchaser agrees to pay Porinetia Adventures all amounts due and owing forthwith. In the event the amount due is not paid as agreed, a late payment service charge is imposed of 1-1 1/2% per month of the amount due (18% annually). If suit is instituted to collect, purchaser agrees to pay reasonable attorney’s fees and costs. Acceptance of tickets and/or documents constitutes purchaser’s agreement to the above conditions.
LIMITING TERMS AND CONDITIONS
FROM MONTROSE TRAVEL (HOST AGENCY)
Montrose Travel, hereinafter referred to as the Agency, issued this invoice in the sole capacity of agent for the owners, wholesalers and/or contractors who are to furnish the transportation and/or other services specified. All vendors and suppliers are disclosed principals and independent contractors. As agent, the sole financial responsibility of the Agency is limited to the amount of commission it receives from said Suppliers in arranging said transportation or services on behalf of the named client.
This invoice is issued subject to any and all terms and conditions under which any transportation or other service is provided by the Suppliers. The Agency shall not become liable for any personal injury, property damage, accident, delay, inconvenience, change in itinerary or accommodations, or other irregularity which may occur due to (1) wrongful, negligent or arbitrary acts or omissions on the part of the Suppliers, their employees or others not in the direct control of the Agency, (2) defects or failures of any conveyance, equipment or instrumentality under control of the Suppliers, and (3) but not limited to acts of God, acts of terrorism, fire, acts of governments or other authorities, wars, civil disturbances, riots, strikes, thefts, pilferage, epidemics, quarantines or dangers incident to the sea, land and air.
The client by engaging the Agency and making deposit and/or full payment for the travel arrangements as specified, acknowledges the position of the Agency as stipulated by the foregoing, agrees to hold the Agency blameless in making the arrangements on his behalf, providing same shall be made through generally acceptable Suppliers at the time of engagement and further agrees that restitution or damages, if any are claimed, shall be sought directly from the suppliers. The client also agrees to the terms and conditions of the tour, cruise or services as set forth in the brochures and/or circulars of the Suppliers.
IMPORTANT INFORMATION
In the event of Montrose Travel’s default, you may be eligible for a refund of up to $15,000 from the California Travel Consumer Restitution Fund. If you were located in California at the time of your purchase, you have a right to make a claim against the Fund for a refund of any money paid to Montrose Travel that is due because of Montrose Travel’s bankruptcy, insolvency, cessation of operations, or material failure to provide the transportation of travel services sold. The claim must be filed within 60 days (or in some limited circumstances, within one year) after you become aware of your loss. For a claim form and additional information, write to:
Travel Consumer Restitution Corporation
P. O. Box 8474
Northridge, CA 91327
This invoice is issued subject to any and all terms and conditions under which any transportation or other service is provided by the Suppliers. The Agency shall not become liable for any personal injury, property damage, accident, delay, inconvenience, change in itinerary or accommodations, or other irregularity which may occur due to (1) wrongful, negligent or arbitrary acts or omissions on the part of the Suppliers, their employees or others not in the direct control of the Agency, (2) defects or failures of any conveyance, equipment or instrumentality under control of the Suppliers, and (3) but not limited to acts of God, acts of terrorism, fire, acts of governments or other authorities, wars, civil disturbances, riots, strikes, thefts, pilferage, epidemics, quarantines or dangers incident to the sea, land and air.
The client by engaging the Agency and making deposit and/or full payment for the travel arrangements as specified, acknowledges the position of the Agency as stipulated by the foregoing, agrees to hold the Agency blameless in making the arrangements on his behalf, providing same shall be made through generally acceptable Suppliers at the time of engagement and further agrees that restitution or damages, if any are claimed, shall be sought directly from the suppliers. The client also agrees to the terms and conditions of the tour, cruise or services as set forth in the brochures and/or circulars of the Suppliers.
IMPORTANT INFORMATION
In the event of Montrose Travel’s default, you may be eligible for a refund of up to $15,000 from the California Travel Consumer Restitution Fund. If you were located in California at the time of your purchase, you have a right to make a claim against the Fund for a refund of any money paid to Montrose Travel that is due because of Montrose Travel’s bankruptcy, insolvency, cessation of operations, or material failure to provide the transportation of travel services sold. The claim must be filed within 60 days (or in some limited circumstances, within one year) after you become aware of your loss. For a claim form and additional information, write to:
Travel Consumer Restitution Corporation
P. O. Box 8474
Northridge, CA 91327